If you need a deck, hire North County Deck and Patio. I couldn't be happier with the results, and I am very picky. Every detail is finished to my satisfaction. Of course we all want our money's worth, but that is not the best part of my story. This was the best experience I have ever had with a contractor in 30 years of owning a house. Every person on the staff of this company is professional, friendly, honest, thorough, does what they say they will do. Eric spent the time needed to make sure I understood everything and that we were on the same page with no misunderstandings or unrealistic expectations. It was clear to me everyone they sent over to my house is well-trained for their job. Communication was great among the staff and with me; no one was left out as to any changes or what was to happen next. I am so happy I cannot stop smiling!
From the minute I met George to discuss replacing our upstairs deck, I knew we were in good hands and he and his team did not let me down. The product we chose had to be painted, which was a bit of a challenge, but George was absolutely committed to us having what he promised and would not receive final payment from us until HE was completely satisfied that we were satisfied. Sitting out today on our patio this morning looking up at the deck my husband again said (as he had since completion) "They did a great job." So happy.
"I would like to express my appreciation to the gentlemen who installed my patio cover on September 5 and 6. They were hard working (even though it was very hot), courteous, and very helpful. When the Inspector signed offon the job, he commented to me, several times, what a professional job had been done on the patio cover. I would highly recommend your company to anyone- Thank you for a trouble free experience that was expedited in a professional manner."
George and his crew were great. Even with all the rain they finished our back deck in time for Christmas as promised. During the installation process they made a ramp so our dogs had a way out to the back yard. Having three dogs made that a priority for me, and so they made it a priority to them. Thank You!
I have a very small space and needed a simple yet elegant patio cover. The NC Deck crew had it up in a single day and made sure I was completely satisfied. No mess. I really appreciated the pre-painting! I will be using them again if I ever need another cover!
The owner came out to quote the job and was very forthright about the options re: design and materials. The work started within 5 days and was finished in 3 work days. The work crew was friendly and efficient, and cleaned up thoroughly at the end of the day. Workmanship was excellent and we are very satified.
We could not be more satisfied with our entire experience with North County Deck & Patio. We interviewed about ten separate contractors to build an exterior stucco deck on the second floor. George Hesse was the most knowledgeable and was quick to respond to my request for an estimate. His price was reasonable and he was very knowledgeable. The finished product was better than we ever could have imagined. If you want the job done right, the first time, call NC Deck & Patio
The people were very friendly and courteous and the work was completed in a very timely manner despite rain. It felt like we were old friends by the time they finished. They are honest and helpful and I enjoyed this experience very much. I've had numerous compliments and inquiries about the work from neighbors. It's beautiful!
Tom & Sandra T.
Tom and I can't begin to tell you how happy we are with our deck. From the moment we met with you to discuss our ideas of what we wanted until the last day when that final bolt was in place, we have nothing but praise for the professionalism and quality of work that you and your team displayed. All the work was completed on time and great care was taken by your workers to ensure all debris was picked up on a daily basis. We are so confident of your skills and workmanship, it has been our pleasure to recommend youto our friends and neighbors.
The patio cover looks great! Thanks to George and his team. The office staff was equally efficient and helpful. Would recommend North County Deck and Patio to all our friends
My new deck is absolutely fantastic - everything I expected and more. Your crew did an expert job and left without leaving any evidence that they had been there - except my gorgeous new deck. A great job - very well done. From estimate to completion - your entire staff has been wonderful and great fun to work with. Linda has been special as well. Have enjoyed delightful conversations when she has called with status updates. Please feel free to use me as a reference - extremely satisfied customer.
I am so pleased with my patio cover.. From the first visit to the end of installation, your Company showed me what true, caring professionals are all about. You were on time, cleaned up all clutter and left me a patio cover to be admired. I highly recommend you to anyone who calls or stops by to see my patio cover.
Just want to say "thank you" for such a pleasant experience with your company. Our patio cover looks great. Your employees Rick and Ricardo must be commended on their "people skills". They were always very pleasant when they arrived, thanked me and cleaned up after each work day. Rick is extremely "customer focused" in his communications and demonstrates prompt follow up with concerns I may have had regarding the work. Thanks for great workrnanship and customer-focused workers. We are extremely pleased with our patio cover and would recommend your company without hesitation.
I wasn't prepared for the quality of work I received from North County Deck and Patio. It was just plain awesome. If you knew me you'd know I'm a picky engineer with very high standards and endless questions, and, still, I am very happy with the job. I waited a year to write this review in part to see how the deck handled the winter. It still looks brand new and every time I walk out on it or under it, I am always happy. George was very helpful in explaining and revising his proposal; he helped us design our concept for a combination deck and patio cover and it has a great architectural look. Now we have plenty of deck and a patio cover that allows soft light into our kitchen instead of the huge, dark, rotted deck we used to have. George worked through the design with me, addressing my many concerns, so I could be sure this deck would be strong and wouldn't trap water and rot like our old one did. George's crew was great also; they worked fast, competently, and the daily clean-up was spotless. Even the quality of the lumber was great. The one thing I might do differently would be to get just slightly thicker tempered glass panels. The price was competitive with other bids. I'm glad I contracted this work with North County Deck.